Client Service Portal

The Client Service Portal provides convenient access to your lab testing data. It’s the easiest way to submit a new cannabis sample for testing, view an existing Certificate of Analysis (CoA) or contact customer service.

View Results

Review current or archived lab reports for compliance and R&D tests. All of your lab data in one convenient and secure location.

Integrate

Automatically stream your lab data to any software (like a CRM or ERP) or website (like Weedmaps or Leafly) via our API.

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Print Labels

Print custom labels directly from the portal with real data from the lab – avoid types and make things convenient and simple.

Marketing

Make data a part of your digital marketing strategy by leveraging the lab to increase your product visibility.

A Direct Connection to SC Labs

The Client Service Portal (CSP) offers a direct connection between your cannabis business and SC Labs. Use it to initiate a R&D or compliance submission, review an existing COA, or print a batch of retail-ready labels for a finished cannabis product.

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Client Service Portal FAQs

Frequently Asked Questions about the Client Service Portal

Getting Started With Client Service Portal

The SC Labs Client Service Portal (CSP) lets you Submit New Samples for Testing, Retrieve Reports for Existing Orders and Print Custom Product Labels.

If you don’t have login credentials for the CSP, please complete this form: https://www.sclabs.com/order-testing/

What's New with the Client Service Portal?

The New CSP Dashboard View

How Do I Print a Lab Report?

How Do I Edit My Public Profile?

How Do I View Order Details?

How Do I View Sample Details?

How Do I Submit an R&D Sample?

Select how you would like to deliver your sample: Mail In, Drop Off, or Pick Up.

Enter in the Sample Details, review everything, then submit to the lab.

Test Results Are Just the Beginning

Only SC Labs offers an interactive, web-based customer portal to contextualize your results, run historical reports, download certificates, produce your own marketing materials, and much more.

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