Simple and convenient test management
The Client Service Portal provides convenient access to your lab testing data. It’s the easiest way to submit a new cannabis sample for testing, view an existing Certificate of Analysis (CoA) or contact customer service.
View Results
Review current or archived lab reports for compliance and quality assurance/R&D tests. All of your lab data in one convenient and secure location.
Integrate
Automatically stream your lab data to any software (like a CRM or ERP) or website (like Weedmaps or Leafly) via our API.
Mobile Access
Check on your orders, sample results, and more on the go. Easily share. your results with others in the supply chain with the tap of your finger.
Notification Preferences
Customize who on your team gets notified during each step of the testing process—from order submission to the final results.
New features | RELEASE NOTES
- Sample Detail Page – New summary view with expanded data on cannabinoids, dominant terpenoids, useful warning details, and more
- Catalog View – Branded interface to showcase inventory, and expanded share features for result verification
- Data Visualization Reporting Features
NEW: RESULT INTERFACE – Client and Public Views
Sample Detail Page
Access product test results at any time with our Sample Detail Page solution. Share results with a click of a button. For product verification, use our QR solution to link the Sample Detail Page to the individual product. Make your results easily accessible to manufacturers, retailers, consumers, and others throughout the supply chain.
Start TodayNEW: BRANDING INTERFACE – Client and Public Views
Catalog View
The SC Labs Catalog View houses all your test results in one place. Advanced search and filtering options makes categorizing and viewing results easy. New public/private settings allow you to organize available inventory and quickly share results with supply chain partners and retail buyers.
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Client Service Portal FAQs
Frequently Asked Questions about the Client Service Portal
The SC Labs Client Service Portal (CSP) lets you Submit New Samples for Testing, Retrieve Reports for Existing Orders and Print Custom Product Labels. If you don’t have login credentials for the CSP, please complete this form: https://www.sclabs.com/order-testing/ Select how you would like to deliver your sample: Mail In, Drop Off, or Pick Up. Enter in the Sample Details, review everything, then submit to the lab. Check out our new features below
Release Notes:
Test Results Are Just the Beginning
Only SC Labs offers an interactive, web-based customer portal to contextualize your results, run historical reports, download certificates, produce your own marketing materials, and much more.
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